An update to our studio billing cycle

Written By Roelandi Engelbrecht

We are making a small administrative update to help things run more smoothly behind the scenes at Studio Balance. To align our studio bookings and accounting, we are shifting all monthly memberships to a unified billing cycle. Moving forward, all membership payments will be processed on the 1st of each month.

This change helps us focus more of our energy on what we love most, guiding you through mindful movement in our Landskrona studio. The shift will officially go live on September 1st. You do not need to lift a finger because our system will handle all the math automatically.

How the transition works for your membership

We want to make sure everything feels completely clear and transparent. Here is an example of how our system will automatically calculate the transition if your current billing date falls on August 13th:

  • August 13th: You are billed your usual fee because the new system is not active yet. This payment covers your pilates sessions from August 13th to September 12th.

  • September 1st: Our system updates the studio billing cycles. Because you are already paid up until September 12th, the system will not bill you yet.

  • September 12th (The Bridge Charge): Your pre-paid time runs out. To bring you into alignment with our new first of the month rule, our system will process a small prorated amount to bridge you to October 1st. It calculates the remaining 18 days in September, which comes to a partial charge.

  • October 1st: Your membership is now perfectly aligned. You pay your normal monthly fee, covering you for the entire calendar month of October moving forward.

Always here to support you

Whether you join us for reformer pilates or mat pilates, your presence is what makes our pilates studio feel like home. If you have any questions about how your specific transition month is calculated, or if you need to discuss your billing adjustments, please reach out at hello@studiobalance.se.

Thank you for being such a vital part of our Borstahusen Pilates family.

Warmly,
Emelie & Roelandi

Roelandi Engelbrecht
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